If Pictures are not visible within 1 minute or less on a DSL or cable setup, Or Videos do not play,download and install "Flashplayer" (if you are using dial up, it will take a fairly long time for the pictures to appear; and then you will probably want to download the ones that you want to view. This too will take a fairly long time, but with them on your computor, you can view them as they should be seen.